Knowledgebase

This is because, at some point, you clicked the Enable AutoLoad link on the Secure Webmail Login screen.

To disable auto-loading:

1. Access the Webmail feature in cPanel (Home >> Mail >> Webmail).
2. Click Go to Secure Webmail Login.
3. Click the Stop button before the timer counts down to 0 in the pop-up window.
4. Click the red Disable AutoLoad link to prevent the webmail client from automatically loading whenever you access the Secure Webmail Login screen.