Why does a particular webmail application load automatically?  Print this Article

This is because, at some point, you clicked the Enable AutoLoad link on the Secure Webmail Login screen.

To disable auto-loading:

  1. Access the Webmail feature in cPanel (Home >> Mail >> Webmail).
  2. Click Go to Secure Webmail Login.
  3. Click the Stop button before the timer counts down to 0 in the pop-up window.
  4. Click the red Disable AutoLoad link to prevent the webmail client from automatically loading whenever you access the Secure Webmail Login screen.

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