Knowledgebase
Why don't I receive any emails? Print this Article
- Log in to
https://www.domain.com/webmail
to make sure you have new mail. - Choose a webmail program to view your inbox.
- If the mail appears in the webmail interface, but not on your computer's mail application (Outlook, Outlook Express, Thunderbird, Mail, etc), you should verify that the settings you use to check your email are correct.
- The settings should resemble
mail.domain.com
anduser@domain.com
- The settings should resemble
- Enable My Server requires Authentication in Outlook because this option is required.
- If the mail appears in the webmail interface, but not on your computer's mail application (Outlook, Outlook Express, Thunderbird, Mail, etc), you should verify that the settings you use to check your email are correct.
Was this answer helpful?
Also Read
Can I access my email from a remote location with another PC?
Yes, you may access your email directly from any computer with a web browser and an Internet...
Yes, you may access your email directly from any computer with a web browser and an Internet...
Why does a particular webmail application load automatically?
This is because, at some point, you clicked the Enable AutoLoad link on the Secure Webmail Login...
This is because, at some point, you clicked the Enable AutoLoad link on the Secure Webmail Login...
I am unable to see the webmail page
If you are unable to reach webmail, try the following: Open ports 2095 and 2096 in your...
If you are unable to reach webmail, try the following: Open ports 2095 and 2096 in your...
When I read mail on my mail client, why does the mail remain marked as unread in webmail?
If you use POP3 protocol to download email, it will not tell the server that your mail has been...
If you use POP3 protocol to download email, it will not tell the server that your mail has been...
How do I set up an out-of-office reply for incoming emails?
You can create an autoresponder. Log in to your webmail interface through...
You can create an autoresponder. Log in to your webmail interface through...